FAQs

1. Is a long-term contract required for service?
   Absolutely not. Our services are provided as needed to suit your busy lifestyle. There are no long-term contracts or obligations required.
2. How long have you been cleaning homes?
   We have been providing professional cleaning services since 1993.
3. Are you insured?
   Yes. We are fully insured with 1,000,000 liability insurance to protect your home and to give you peace of mind.
4. What towns do you service?
   We provide cleaning services for Southern Montgomery County Area from Bethesda to North Potomac, Chevy Chase, Potomac, Rockville, Kensington, Garrett Park, Great Falls and Surrounding Areas.
5. What all is included in your cleaning service?
   Please review our thorough house cleaning checklist for a list of services we perform for each type of cleaning.
6. What is green Home or Business Cleaning?
   We pamper all our clients with our Ecofriendly House cleaning. There is no extra charge for this, The difference is that your home can be cleaned with Natural Cleaning Products and Not harsh cleaning chemicals if so desired. Some Commercial Jobs may require using chemicals such as bleach or wipes that may contain some bleach or virus killing solutions.
7. Do you furnish the cleaning supplies?
   Yes. We furnish everything needed to clean your home or business free of charge.
8. What should I expect on my first appointment?
   We will arrive at your home or business and we will be equipped with all the cleaning supplies and equipment needed. Your first appointment generally takes the longest, as we will need time to get acquainted with a new environment. Subsequent appointments will move along faster.
9. Do I need to do anything before you arrive?
   The best way to prepare for your cleaners is to straighten up the intended areas for cleaning as much as possible. That way the cleaners can focus their efforts on cleaning up dust and grime, not putting things in their places. “It’s best if people pick up or straighten up their items,” like toys and clothes or personal items on Office Desks, such as coffee mugs, family photos can be wiped down.
10. Will I have the same cleaning person each visit?
    Yes. You will have the same cleaning professional for each visit. We know how important it is to have someone you know and trust cleaning your home or business. You will typically have a team of two cleaners (same team) for each cleaning service performed.
11. What will it cost to have my home or business cleaned?
    The cost will depend on how large your home or business is. Modest sized House cleaning starts at $200.00 and Commercial $350.00. Please note that larger homes will be at a higher rate. Cleaning service rates can also be estimated on time needed to complete the job. This can often be estimated by the square footage and sometimes does require an onsite inspection for precise quote.
12. Do I need to be present on the day of cleaning?
    Some customers prefer scheduling cleaning appointments while they are at work or away for the day, while others like to be present during the process. This is up to you. Regardless of your schedule, you are certain to receive superior cleaning service – guaranteed!
13. Can I skip or reschedule an appointment?
    If you anticipate needing to change an appointment time, ideally, we would require a minimum of 24 hours in advance. We can then move your visit to a more convenient time or if you wish, cancel it all together.
14. How will you enter my Home or Business on my scheduled days of cleaning?
    We leave this up to you, whatever you feel most comfortable with. 1. You may give us a key. 2. You can leave a key in a combo lock box. 3. You can give us the code to the garage. Or Greet us in Person.
15. What if I am not satisfied with my cleaning?
    Your complete satisfaction is very important to us. If for any reason you are not satisfied with your home cleaning, just simply give us a call within 24 hours of your cleaning and we will return to re-clean the area you are dissatisfied with, at no cost to you.
16. How and when do I pay for my cleaning services?
    We require payment at time of service. We accept credit cards and payment by check.

Eco quality Service It’s Our Guarantee.

• Professional
• Affordable
• Screened Housekeepers
• Insured
• Licensed

Call us for your free quote.

GETTING THE BEST RESULTS FROM YOUR HOUSEKEEPER AND JANITORIAL SERVICE.